Demeevka works with this service confidentially and without judgement. First it is important to assess the person's condition, the risks and motivation and to choose the form of help that is appropriate right now.
Below are recent anonymized reviews for this service. We keep the experience of care while removing private details that could identify a person or their medical situation.
Contacted after several days of binge drinking in loved one person. It was important to quickly understand, what was dangerous, and what could be discussed during consultation. The specialist asked specific questions, did not scare us and explained the next steps without pressure.
Olena, Kyiv, Holosiivskyi districtWe had long tried to persuade my husband to start treatment, but every conversation ended in a fight. At the consultation they explained how to avoid pressure, how to present the facts, and when the family should seek urgent help.
Iryna, Kyiv, DemiivkaWhen my son developed a drug problem, my husband and I acted on emotion and only argued. At the consultation they explained that the family, too, needs boundaries, a calm tone and support. After that, it became easier to talk with him without panic.
Kateryna, KyivPressure and threats usually cause resistance and rarely lead to sobriety. A gentle approach is built on trust, motivation and respect for the person: the aim is to help them see the problem themselves and want change, not to force them.
Work often starts with a consultation for relatives, without pressure on the person themselves.
If a person denies the problem, fears judgement, or has had a bad experience of "forced" treatment.
Work on motivation, psychotherapy and family support; when ready — detox, coding and rehabilitation.
Help with refusal from treatment: confidential consultation Demeevka in Kyiv, condition assessment, safe care plan and family support.
The first contact does not oblige you to start treatment. You can briefly describe the situation, ask questions and get guidance on a safe next step.
If there are acute symptoms, loss of consciousness, seizures, chest pain, difficulty breathing, severe hallucinations or a suspected overdose, you need to contact emergency medical help.
Yes. Demeevka does not disclose the fact that you contacted us and handles personal data carefully.
Yes. Often relatives take the first step, to understand the risks, how to approach the conversation, and the safe next steps.
The final form of help is decided only after assessing the condition, symptoms, risks and contraindications.
It helps to briefly describe the symptoms, how long the use lasted, the current condition, chronic illnesses, and which medications have already been taken.
Seizures, loss of consciousness, chest pain, difficulty breathing, severe hallucinations, disorientation or suicidal thoughts require an urgent response.
No. Acute stabilisation reduces symptoms but does not replace work on the causes of addiction, motivation and relapse prevention.
Coding is discussed only after assessing the condition, the period of sobriety, motivation and possible contraindications.
Inpatient care is more often recommended with severe withdrawal, repeated binges, psychotic symptoms, co-existing conditions, or when safe supervision at home is not possible.
Briefly describe the situation. We will suggest which form of help will be safe and where to start.
Leave your phone number. We will contact you, clarify the situation, and suggest a safe first step.