OOksanaKyiv, Darnytskyi district
Narcologist at home3 July 2026anonymized at the family's request
Came at night and helped bring my father out of a binge
My father had been on a heavy binge for several days and we could no longer cope on our own. The doctor came at night, set up an IV and calmly explained when home care was enough and when hospital was needed. No one frightened or pressured us — that reassured us most.
bingehome visitfamily
IIhorKyiv, Sviatoshynskyi district
Consultation for relatives3 July 2026feedback after a consultation
They showed me how to talk to my son without arguments
Every conversation about treatment ended in conflict and a slammed door. At the consultation they explained how not to push and not to lose contact, and which words to drop. For the first time in a long while we calmly agreed on a first step.
motivationfamilyconsultation
TTetianaKyiv, Obolonskyi district
Rehabilitation3 July 2026anonymized after the programme
After rehab my son has been holding on for several months
We were looking not for loud promises but for systematic work. They laid out the stages, supported the whole family and gave a clear plan in case of a relapse. Several months have passed — he's holding on, and we know where to turn if it gets hard.
rehabilitationsupportplan
O Olena Kyiv, Holosiivskyi district
Binge drinking stabilization 9 June 2026 r. form feedback form
They explained when a doctor was needed, and helped the family calm down
Contacted after several days of binge drinking in loved one person. It was important to quickly understand, what was dangerous, and what could be discussed during consultation. The specialist asked specific questions, did not scare us and explained the next steps without pressure.
binge drinkingfamilyKyiv
Home addiction doctor 6 June 2026 r. phone review
Quick contact without unnecessary disclosure
It was hard for me to reach out for help on my own, but the conversation went calmly. They clarified the symptoms, the previous condition and what had already been taken, and explained which form of help could be appropriate after a doctor's assessment.
addiction doctor homeconfidentially24/7
Family consultation 3 June 2026 r. anonymized review family
Helped speak with husband without arguments and ultimatums
We long tried persuade husband start treatment, but every conversation ended conflict. For consultation explained, how not apply pressure, how describe facts and when family should contact for terminovu help.
familymotivationDemiivka
A Anna Kyiv, Holosiivskyi district
Treatment drug addiction 21 May 2026 r. anonymized after contact family
Clear dynamics and contact with the family
We contacted Demeevka through addiction loved one person. For me was important not simple «provide in clinic”, a understand, what happens and how can help family. Specialists explained steps, talked calmly and kept contact without unnecessary disclosure.
drug addictionfamilycallback contact
Rehabilitation 20 May 2026 r. form feedback form
For my sister they chose not a template but a consistent plan
We were not looking for loud promises but for people who could explain the situation properly. At Demeevka they first clarified the condition, the risks and the previous experience, and only then talked about the form of help. They also explained to the family how to support the person without pressure.
rehabilitationplansupport
Help for parents 19 May 2026 r. anonymized review
They explained that help was needed not only for my son
When in syna began problem with drugs, we with husband acted for emotions and only argued. For consultation nam explained, what family also needed limits, calm tone and support. After this stalo easier speak with nym without paniky.
parentscodependencymotivation
Treatment drug addiction 18 May 2026 r. phone callback contact
After the consultation it became clear that addiction is not about weakness
Ya long dumala, what problem only in nature loved one person. Specialist explained, how works addiction, why some persuasion malo and why important program after stabilization. This helped view for situation tverezishe.
drug addictionfamilyexplanation
Alcohol-related addiction 17 May 2026 r. website form
For many years we were going in circles, and here they finally explained everything step by step
In the family there were binges, short breaks and relapses again. At Demeevka they did not promise a miracle in one day but explained that after the acute state a further plan was needed. For us this was more honest and more useful than more quick promises.
alcoholbinge drinkingstages
Shch Grateful mama Ukraina, Kyiv
Addiction rehabilitation 16 May 2026 r. anonymized for request family
The most important thing — we were not left alone after the first contact
I was scared that after the consultation everything would fall on the family again. But the team explained what the further support looks like, what to do about the risk of relapse and how not to destroy trust. For the first time in a long while there was a feeling of support.
rehabilitationfamilysupport
Binge drinking stabilization 15 May 2026 r. phone review
They didn't judge or frighten, but calmly assessed the condition
After several days binge drinking was soromno call. For line clarified symptoms, sleep, blood pressure, what already accepted, and explained, when needed emergency help. Liked, what conversation bula without pressure and moralizing.
binge drinking24/7consultation
Confidential help 14 May 2026 r. anonymized review family
Was important, so that contact remained private
We were afraid disclosure and not wanted, so that about situation znaly storonni. IN Demeevka immediately explained, how work with personal data, what can discuss by phone and which questions better resolve in person.
confidentialtrustKyiv
Home addiction doctor 13 May 2026 r. website form
Quickly explained, what can do safely, a what ni
We got in touch in the evening, when it became clear that we couldn't solve the situation on our own. The specialist didn't give generic advice but clarified the symptoms and warned which signs are dangerous. This really reassured the family.
addiction doctor homeKyivurgently
Alcohol detox 12 May 2026 r. anonymized
After stabilization immediately talked about further plan
I liked that the conversation did not end with «it will get easier and that's it». They explained why after detox it is important not to return to the old routine and how to reduce the risk of repeated binge drinking.
detoxalcoholplan
AND Iryna Kyiv, Solomianskyi district
Family consultation 11 May 2026 r. callback contact after consultation
Helped speak without ultimatums
Do consultation we only tysnuly and argued. Nam explained, how ask limits, not cover addiction and at the same time not destroy contact. This was first raz, when appeared specific plan conversation.
familymotivationlimits
Alcohol coding 10 May 2026 r. anonymized review
Before the procedure they honestly explained the limitations
I expected they would simply offer me coding. Instead they first clarified the sober period, wellbeing and motivation, and explained that the method does not replace work with the causes of addiction.
codingalcoholconsultation
L Liudmyla Kyiv, Obolon metro station
Alcohol addiction treatment 9 May 2026 r. form feedback form
They didn't promise us the impossible, and that is exactly what built trust
We already chuly many promises about quick result. IN Demeevka talked carefully: first condition assessment, then stabilization and only after this decisions about further treatment. For families this was important.
alcoholtrustfamily
T Taras Kyiv, Pozniaky metro station
Rehabilitation 8 May 2026 r. anonymized after program
Gradually the routine and normal sleep returned
The hardest part was not relieving the acute condition but learning to live without the old habits. In rehabilitation a lot of attention was paid to routine, triggers and what to do after returning home.
rehabilitationroutinesupport
Help for the family 7 May 2026 r. phone callback contact
They explained to the family how not to take all the responsibility on themselves
For years we lived in tension and constantly rescued a loved one. After the consultation it became clear that support does not mean controlling every step. They gave us a calm and realistic plan.
codependencyfamilysupport
Withdrawal support 6 May 2026 r. anonymized review
They clarified the risks and did not advise self-treatment
A loved one was in a bad way, and we were looking for a quick answer. At Demeevka they did not give schemes over the phone, but explained which symptoms a doctor needs to be told about and when waiting is not an option.
withdrawalsafetyurgently
Drug detox 5 May 2026 r. website form
From the first conversation it was clear that detox is not the whole programme
We thought the main thing was simply to cleanse the body. The specialist explained that after stabilisation psychological work and relapse prevention were needed. That helped us not to stop at the first stage.
detoxdrug addictionrehabilitation
B The patient's father Kyiv
Teenage addiction 4 May 2026 r. anonymized for request family
It helped not to destroy contact with my son
We were scared and wanted to act harshly. At the consultation they explained how to speak without threats, what not to do in an acute state and how to prepare the first step towards help.
a teenagerfamilyconversation
Psychiatric consultation 3 May 2026 r. anonymized review
After use, anxiety appeared, and they listened to me without judgement
I was ashamed to talk about the panic and insomnia after the relapse. The specialist carefully clarified the symptoms, explained the possible risks and offered in-person help if the condition worsened.
anxietypsychiatryconsultation
M Mykhailo Kyiv, Sviatoshyn metro station
Binge drinking stabilization 2 May 2026 r. callback contact after contact
The conversation was specific, without unnecessary pressure
I expected moralising, but I heard normal questions: how many days the binge lasts, how is the sleep, whether there is pain, blood pressure, hallucinations. After that it became clear what to do next.
binge drinkingconsultationKyiv
Inpatient treatment 1 May 2026 r. form feedback form
It was important that they explained every next step to the family
We worried about privacy and about how the person would adapt to treatment. The team spoke clearly, without complex medical words, and always explained what happens at each stage of help.
inpatient carefamilyconfidentially
A repeated relapse 30 April 2026 anonymized review
They explained that a relapse is a reason to review the plan, not to give up
After a relapse there was a feeling of failure. At the consultation they explained that it was important not to hide the situation but to work through the triggers and change the support after treatment.
relapsesupportrehabilitation
R Family with Kyiv Kyiv, Right Bank
Anonymous consultation 29 April 2026 phone review
We started with a short conversation and realised we were not alone
It was hard for us to put the problem into words. The specialist asked simple questions and helped to describe the condition without shame. After the first call it became easier to make decisions.
confidentialthe first callfamily
Support after detox 28 April 2026 anonymized after consultation
After the acute stage we were not left without a plan
Earlier we thought it was enough to get through a few hard days. Here they explained how the further path is formed: a consultation, work with behaviour, support for loved ones and relapse prevention.
detoxpathrelapse prevention
H Hanna Kyiv, Holosiivskyi district
Consultation for loved ones 27 April 2026 website form
Instead of fear, a plan of steps appeared
We were afraid to say something wrong and make the situation worse. After the consultation it became clear how to start the conversation, what not to promise and which symptoms cannot be ignored.
relativesplansafety